{"id":322,"date":"2015-06-05T17:41:23","date_gmt":"2015-06-05T17:41:23","guid":{"rendered":"https:\/\/chacamelia.com\/admin\/termos-e-condicoes-2\/"},"modified":"2025-12-03T09:25:18","modified_gmt":"2025-12-03T09:25:18","slug":"termos-e-condicoes","status":"publish","type":"page","link":"https:\/\/chacamelia.com\/en\/termos-e-condicoes\/","title":{"rendered":"Termos e Condi\u00e7\u00f5es"},"content":{"rendered":"

Legal mentions<\/h3>\n

Identification : Cam\u00e9lia Unipessoal Lda
\nHead Office: Rua das Escolas Novas 605, 4485-122 Fornelo, Portugal
\nVAT Number: PT510020623
\nEmail : camelia@chacamelia.com<\/a><\/p>\n

 <\/p>\n

Acceptance of the general terms of sale<\/h3>\n

Unless otherwise expressly agreed in writing between the parties, all orders are subject to these General Terms of Sale, which take precedence over any other documents such as brochures, press articles, catalogues, or emails issued by the seller and which have only indicative value.<\/p>\n

 <\/p>\n

Offers \/ Prices \/ Orders<\/h3>\n

All our tea offers are subject to available stock. Prices are expressed in euros, VAT included. Our offers are reserved exclusively for private customers. Delivery of the order is subject to full and effective payment of the stated price (after confirmation of receipt of payment).<\/p>\n

 <\/p>\n

Terms and conditions of payment<\/h3>\n

Payment for the goods must be made in full at the time of ordering, either via PayPal, Multibanco, or by bank transfer to our account using the following details:<\/p>\n

Cam\u00e9lia Unipessoal Lda
\nIBAN: PT50 0010 0000 59928630001 54
\nSWIFT: BBPIPTPL<\/p>\n

\n

No extension of payment deadlines may be granted without prior express agreement from us.<\/p>\n

An invoice in euros, VAT included, will be issued by Cam\u00e9lia Unipessoal Lda and sent to the email or billing address provided by the client,<\/p>\n<\/div>\n

 <\/p>\n

Deliveries<\/h3>\n

The goods are insured by us during transport and travel at our risk. Deliveries are usually made within 4 working days within mainland Portugal and 6 working days outside mainland Portugal and islands, counting from the date of payment of the order at our office.<\/p>\n

This delivery time is given as accurately as possible but may vary depending on supply and transport conditions as well as weather. Failure to meet the delivery deadline cannot give rise to compensation for losses or deductions. However, if 10 days after this delivery period of 3\u20135 days the goods have still not been delivered, the customer may cancel the sale. The customer will then receive a refund within 14 days at the latest, excluding any compensation or damages.<\/p>\n

In any case, delivery within the indicated time frame is possible only if the client has provided accurate information about the recipient\u2019s address. In case of error, the seller cannot be held responsible for failure to deliver the goods at the desired location or date.<\/p>\n

Upon receipt of the goods, the recipient must check the condition of the products and make any necessary claims in case of damage, breakage, or missing items, noting their reservations on the delivery document and notifying Cam\u00e9lia Unipessoal Lda in writing within 48 hours.<\/p>\n

In the event of an out-of-stock situation, we may offer the client a replacement product of equivalent value with their consent.<\/p>\n

 <\/p>\n

Withdrawal \/ Right of cancellation<\/h3>\n

The customer has 14 days from the date of delivery to withdraw from the purchase. Notice of withdrawal must be made in writing to Cam\u00e9lia Unipessoal Lda.<\/p>\n

The return must be made in the product\u2019s original packaging for exchange or refund, within 14 days following written notification of withdrawal. Transport costs are not refundable. We reserve the right to defer refund or exchange until receipt of the returned goods for confirmation.<\/p>\n

If the customer exercises the right of withdrawal on an exchanged product, the return shipping costs will be at the customer\u2019s expense.<\/p>\n

 <\/p>\n

Retention of title cause<\/h3>\n

By express agreement, ALL OUR GOODS REMAIN OUR PROPERTY, WHEREVER THEY MAY BE, UNTIL FULL PAYMENT OF ALL OUTSTANDING INVOICES. However, from the moment of delivery, all risks shall be transferred to the purchaser.<\/p>\n

 <\/p>\n

Applicable law and jurisdiction<\/h3>\n

These General Terms of Sale are subject to Portuguese law.<\/p>\n

 <\/p>\n

Website appearance and data protection<\/h3>\n

The photographs and illustrations used on the website are non-contractual. All content on the website (texts, images, graphics, logos, icons) is the property of its author and is registered and protected under copyright law.<\/p>\n","protected":false},"excerpt":{"rendered":"

Legal mentions Identification : Cam\u00e9lia Unipessoal Lda Head Office: Rua das Escolas Novas 605, 4485-122 Fornelo, Portugal VAT Number: PT510020623 Email : camelia@chacamelia.com   Acceptance of the general terms of sale Unless otherwise expressly agreed in writing between the parties, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-termos.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-322","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nTermos e Condi\u00e7\u00f5es - Ch\u00e1 Cam\u00e9lia<\/title>\n<meta name=\"description\" content=\"Legal mentions Identification : Cam\u00e9lia Unipessoal Lda Head Office: Rua das Escolas Novas 605, 4485-122 Fornelo, Portugal VAT Number: PT510020623 Email :\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chacamelia.com\/en\/termos-e-condicoes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termos e Condi\u00e7\u00f5es - 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